SP350 Softphone
Enabling communication and access to information in real time
SP350 SoftPhone embeds voice communication into business processes to bring employees the instant communication and information they require. This versatile communications tool offers an extensive array of high-quality video, audio, voice and text features.
The SP350 SoftPhone is a multimedia IP phone installed on a personal computer or laptop. It delivers high-quality voice communication using a USB-connected headset/handset. Employees can use it as a primary desktop telephone, as a supplemental desktop telephone or as a remote/telecommuting device.
When linked together across an NEC IP network, SP350 users can collaborate and interact with each other in a variety of innovative ways:
Audio and videoconferencing - offers easy set-up and participation in conference calls
Presence - provides the status of the users who are trying to be reached before a call is placed
Application sharing:
- Permits users to share up to 16 files
- Provides the capability to write in text or insert graphics on a shared document
- Allows users to save inserted text/graphics
Markup pen - enables users to redline a portion of a shared document
Whiteboard - gives users the ability to review, create and update graphic designs in real-time
Instant Message/Chat - helps users correspond in real time
File Transfer - provides an easy method to send one or more files
Call Log - enables employees to store information about outgoing/incoming calls and missed calls, as well as files on any recorded calls
Call Record - helps users keep a recording of calls as well as measure performance, improve training, ensure compliance and evaluate overall performance