Contact Center

Advanced solutions for demanding customers

The SV9000 Contact Centre solutions provide you with all the tools necessary to make each interaction between your customers and your business quick and easy. Between improved response times, reduced abandon rates, lower operating costs, and increased revenues, you will see a rapid return on your investment.

5 ways the SV9100 will transform your contact centre

  • Improve your customer service – Skills-based routing means callers experience quicker, more efficient service
  • Measure and manage your team – Improve their performance on a daily basis through call activity tracking and reports
  • Keep your customers satisfied – The Callback feature means customers who are unable to hold can leave a message and receive an automated call back – when it’s convenient for them
  • Motivate your team – Dynamic wallboards encourage healthy competition between agents with performance levels displayed in real-time

Chat with Us

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: 0819706761 / 0813 2222 7961

 

About Us

PT. GRAHATRINDO PANCAMITRA was established in 1994, our company is a leading supplier and integrator of Information and Communications Technology.

 

Contact

For detail information about our products,
please contact us at:
Email : info (@) grahatrindo.com
Phone : +6221.585.89.89
Fax : +6221.586.35.46
Address : Rukan Taman Meruya Blok M-57